Shipping services
Service availability, pricing, acceptance conditions, and route-specific requirements must be agreed with the shipping team before a shipment is accepted.
Delivery estimates
Estimated delivery dates are not confirmed delivery commitments. Customs processing, transport availability, and other conditions may affect arrival times.
Tracking records
Tracking shows recorded checkpoints, not continuous live location. Estimates are distinguished from confirmed shipment events. A shipment is marked delivered only after an authorized delivery confirmation.
Sender responsibilities
Senders must provide accurate shipment details and comply with applicable customs and prohibited-goods requirements.
Final service terms
Liability limits, claims procedures, governing law, payment conditions, and the operating legal entity must be confirmed before these terms are finalized. Refer to your shipment agreement for applicable conditions.